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Our Specialized Consultant Roles

Explore the core capabilities, daily activities, and outcomes delivered by Clarent360's embedded engineering and advisory specialists.

Role Purpose

The Security Advisor is the strategic anchor of the engagement. Clarent360’s Security advisors provide senior oversight, translate technical risk into business language, and ensure the uplift program is heading in the right direction across cloud and on-premises environments.

What they do for Clarent360's clients

Conduct an initial security posture review across Microsoft and AWS environments to establish a baseline

Identify critical risk gaps across identity, data, network and endpoint — and prioritise remediation by business impact

Advise on cloud security architecture alignment across Microsoft 365, Azure and AWS

Review and challenge existing security policies, access controls and platform configurations

Provide strategic guidance on Zero Trust adoption roadmap and phased implementation

Act as the senior point of escalation for security decisions during the engagement

Translate findings into executive-ready reporting — risk dashboards, board briefings and remediation roadmaps

Advise on threat landscape relevance — what threat actors, vectors and techniques are most applicable to the client's industry and environment

Align the overall uplift program to frameworks such as Essential Eight, ISO 27001, NIST CSF or CIS Controls depending on the client's obligations

Provide continuity across workstreams — ensuring the GRC, architecture, and technical delivery teams are aligned

Outcome for the Client

A clear, prioritised and actionable security improvement plan with senior-level guidance to ensure the right cyber security investments are made in the right order.

Role Purpose

Clarent360's GRC Consultants ensure that security uplift is not just technically sound but also auditable, defensible and aligned to regulatory and framework obligations. They bring structure and evidence to the engagement.

What they do for Clarent360's clients

Perform a security baseline assessment against the client's chosen framework — Essential Eight, ISO 27001, SOC 2, NIST or sector-specific regulation

Identify compliance gaps and produce a prioritised remediation register with ownership and timelines

Design or improve the client's risk management framework — risk registers, risk appetite statements, treatment plans and escalation paths

Develop and review information security policies, procedures and standards to ensure they are current, complete and implementable

Support or lead internal audit preparation — evidence collection, control testing and audit trail documentation

Conduct OT (Operational Technology) security audits where relevant to the client's environment

Establish or uplift the client's third-party and supply chain risk management process

Provide compliance mapping across multiple frameworks where the client operates under overlapping obligations

Build governance reporting structures — KRIs, KPIs and board-level risk reporting templates

Support incident management documentation — response plans, playbooks, business continuity and disaster recovery alignment

Outcome for the Client

A governed, documented and auditable security program that satisfies regulatory requirements, reduces legal exposure and gives leadership evidence-based confidence in their security posture.

Role Purpose

Clarent360's Cyber Security Architect turns strategy into design. They produce the technical blueprints that guide secure implementation across infrastructure, cloud, identity and application layers — ensuring every component of the uplift is engineered correctly from the start.

What they do for Clarent360's clients

Design a Zero Trust Architecture tailored to the client's existing platform stack, identity model and network topology

Produce security reference architectures for cloud environments — Microsoft Azure, AWS or hybrid

Design identity and access management frameworks — including privileged access, MFA, conditional access policies and identity governance

Architect network segmentation, micro-segmentation and perimeter control models

Define data security architecture — classification, labelling, encryption at rest and in transit, and data flow controls

Review and redesign endpoint security posture — EDR coverage, device compliance policies and patch management architecture

Produce security design documentation — HLDs, LLDs, architecture decision records and threat models

Conduct threat modelling for new systems, platforms or workloads being introduced during transformation

Ensure security architecture aligns to the GRC framework — controls are not just designed but mapped to policy and audit requirements

Review application security design where development or integration work is in scope

Provide design authority during implementation — reviewing build outputs against approved architecture and managing design deviations

Outcome for the Client

Technically sound, documented security designs that reduce architectural debt, close structural vulnerabilities and give the implementation team a clear, governed blueprint to build from.

Role Purpose

Our ServiceNow Consultant operationalises security within the client's ServiceNow platform — transforming it from a ticketing tool into an active component of the security and risk management ecosystem.

What they do for Clarent360's clients

Assess the client's current ServiceNow configuration against security operations and GRC requirements

Implement or uplift ServiceNow Security Operations (SecOps) — including Security Incident Response, Vulnerability Response and Threat Intelligence modules

Configure Security Incident Response workflows to align with the client's incident management procedures and escalation paths

Integrate ServiceNow with security tooling — SIEM platforms, vulnerability scanners, EDR solutions and ticketing workflows

Implement ServiceNow GRC (Governance, Risk and Compliance) module — control frameworks, risk registers, audit management and policy lifecycle management

Automate repetitive security workflows — vulnerability triage, patch ticket generation, compliance evidence collection and exception management

Build dashboards and reporting views for security operations, risk posture and compliance status within ServiceNow

Configure CMDB hygiene improvements to ensure accurate asset data underpins vulnerability and risk workflows

Develop custom workflows and business rules where out-of-box ServiceNow configuration does not meet the client's operational requirements

Provide knowledge transfer and training to internal teams so the client can manage and evolve configurations post-engagement

Outcome for the Client

A ServiceNow environment that actively supports security operations, automates compliance workflows and gives security and risk teams real-time visibility — reducing manual effort and response time across the security function.

Role Purpose

Clarent360's Microsoft Solutions Consultant maximises the security value of the client's existing Microsoft investment. Many organisations are underutilising licences they already own — this consultant closes that gap systematically and practically.

What they do for Clarent360's clients

Catalogue every E5 security feature the client is currently paying for; Identify what is active, partially deployed or never switched on and produce a gap map that becomes the foundation of the augmentation work plan

Conduct a full Microsoft 365 security review — tenant configuration, security defaults, identity settings, sharing controls and admin role hygiene

Review and uplift Microsoft Defender across endpoints, identity, Office 365, cloud apps and the broader XDR stack

Review Defender for Endpoint for coverage gaps, onboarding completeness and ASR rule configuration

Activate and configure Compliance Manager against relevant frameworks — ISO 27001, Essential Eight and NIST

Implement or optimise Microsoft Purview — information protection, data classification and labelling, DLP policies, insider risk management and communication compliance

Configure and harden Microsoft Intune — device compliance policies, conditional access integration, app protection policies and endpoint baselines

Review and implement Microsoft Entra ID (formerly Azure AD) — MFA enforcement, conditional access policies, privileged identity management and identity governance

Assess and configure Microsoft Sentinel — log sources, analytics rules, incident response automation and SOAR playbooks where in scope

Ensure Microsoft Secure Score improvements are mapped to real risk reduction — not just score optimisation for its own sake

Align Microsoft configuration to GRC requirements — producing evidence artefacts that map controls to ISO 27001, Essential Eight or the client's chosen framework

Review licence utilisation to identify underused security features the client is already paying for

Provide documentation and runbooks for all configurations implemented so the client's internal team can operate and maintain them

Outcome for the Client

Full activation and hardening of the Microsoft security stack the client already licences — delivering immediate, measurable security improvement without additional tooling spend.

Role Purpose

Clarent360's RSA Archer Consultant builds and optimises the client's Integrated Risk Management (IRM) capability within the Archer platform — giving the organisation a structured, centralised system for managing risk, compliance, audit and policy across the enterprise.

What they do for Clarent360's clients

Assess the client's current RSA Archer environment — configuration health, use case coverage, data quality and workflow effectiveness

Implement or optimise Archer use cases relevant to the security uplift — including Risk Management, Policy Management, Compliance Management, Audit Management and IT Security Risk

Configure risk registers within Archer — risk taxonomy, scoring methodology, inherent and residual risk calculations, and treatment workflow

Build control frameworks and map them to regulatory obligations — enabling the client to demonstrate compliance against multiple standards from a single platform

Automate evidence collection and control testing workflows — reducing the manual burden on compliance and audit teams

Configure Archer's third-party governance module to manage vendor and supply chain risk within the same platform

Integrate Archer with other enterprise systems — SIEM, ticketing platforms, HR systems and asset management tools where required

Build executive dashboards and board-level risk reporting views that surface the right information to the right audience

Review and improve data quality within existing Archer deployments where configuration drift or poor adoption has degraded platform value

Provide training and documentation for internal risk, compliance and audit teams so they can manage the platform confidently after the engagement

Outcome for the Client

A fully functional, well-configured IRM platform that centralises risk and compliance management, reduces audit preparation time, and gives leadership a single, trusted view of enterprise risk posture.